Plan Options:
The Blue Cross Blue Shield of Texas (BCBSTX) network of providers remains the same and you can keep your current doctors.. You will receive a new Medical ID card that can be used for both medical and pharmacy benefits effective September 1, 2024. Please remember to show your new medical ID card to your medical provider.
You will have the option to choose from five medical plans as detailed in the guide below. This year we introduce a new HSA High Deductible plan design that is compatible with Health Savings Accounts (HSA). Remember, if you enroll in a HMO plan, you will be required to select a Primary Care Physician (PCP) and Specialty Access will require a referral.
Please carefully review the plan benefit summaries & rate chart, there are minor changes to certain benefits.
Brochures & Rates
Plan SBCs
CONTACT INFORMATION
BlueCross BlueShield of Texas Helpline
For Questions About:
- Medical benefits
- Medical procedures
- Major imaging like MRI, CT, etc. (call before your appointment)
- Cost estimates for procedures
- Medical claims, EOBs
- Select or Change PCP
- Deductibles or Coinsurance
- Find In-network providers
- Blue Access for Members (BAM)
- Benefits Value Advisor
Phone: 855-762-6084 – available 24/7
Website: mybam.bcbstx.com
Well onTarget
Ovia Health
For Questions About:
- Women’s health
- Parenting
- LGBTQ
- Surrogacy and Adoption
- Pregnancy
- Menopause
- Support for Dads and Partners
- Autism
- Family Health
Phone: 888-421-7781
MD Live
For Questions About:
- Non-emergency symptoms
- Prescriptions
- Behavioral Health
Phone: 888-680-8646 – Available 24/7
Website: www.mdlive.com/bcbstx
24/7 Nurseline
For Questions About:
- Healthcare options/decisions
- Baby or teen health
- Diabetes and blood pressure
- And much more!
Phone: 800-581-0393 – Available 24/7
Employee Assistance Program
For Questions About:
- Mental healthcare (ie. Anger Management, Depression, Eating Disorder, LGBTQIA+, PTSD and more)
Website: www.guidanceresources.com
Web ID: BCBSTXEAP
