Questions?
For questions about benefit plans, premiums or to meet with an FFGA representative in person, call (800) 924-3539.
How to Enroll
We understand the Coronavirus has had a major impact on the daily lives of our customers. Many of you may be working from home or choosing to social distance yourselves for now. No matter your current situation, we want to make sure you are able to enroll in your benefits during the Open Enrollment period.
Our Enrollment Assistance Center is a telephone-operated system that will connect you with a First Financial representative to discuss your benefits.
ENROLLMENT ASSISTANCE CENTER INSTRUCTIONS
Call 855-765-4473 and follow the prompts to be connected to the Eastern Region branch office (option #7).
Hours of operation are 8 a.m. to 5 p.m. (local time) Monday through Friday. There is an option to leave a voice message for a representative to call you back. Phone calls will be returned as soon as possible or the next business day if it is after hours.
Enroll On-site
WHAT TO HAVE READY FOR YOUR ENROLLMENT MEETING:
- Social Security number and birth dates for all dependents
- Any status/life event or address changes
- Questions about available benefits
