ONSITE ENROLLMENT (BY APPOINTMENT ONLY)
During open enrollment, your First Financial Account Manager, Valeria Clinkscales, will be at the Deer Park Administration Building to assist you with making your benefit elections.
EMPLOYEE ASSISTANCE CENTER BY PHONE (APPOINTMENT ONLY):
A Representative can assist you with making your benefit elections and answer your questions regarding the plans and your eligibility. Please visit the appointment scheduler
Open Enrollment Assistance:
For questions about benefit plans, premiums or to speak with your FFGA representative, please contact Valeria Clinkscales, 281.272.7618 / valeria.clinkscales@ffga.com
Online Enrollment Technical Assistance:
If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523‐8422 from 7 a.m. to 5 p.m. Central or email ffenroll@ffga.com.
Before clicking the FFenroll link at the bottom, please note the login and PIN information below and then review following steps.
Login: Your Employee ID or Social Security Number (no dashes)
PIN (first login only): The last four digits of your social and the last two digits of the year you were born (six digits total)
New PIN: The first time you log in you will be required to change to a new PIN. Please note your new PIN because you will use the new PIN from that point forward.
After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.
Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.
Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event.
