How to Enroll
You have two options on how to enroll, through the Enrollment Assistance Call Center during your campus’ scheduled date or through our online enrollment system.
ENROLLMENT ASSISTANCE CALL CENTER
To enroll over the phone please view the schedule and call 855-765-4473 and press Option 2 to be connected to your local First Financial branch office. Enrollment dates are April 27th – May 15th. Hours of operation are 8 a.m. to 5 p.m. (local time) Monday through Friday. If you are asked to leave a message, a representative will call you back as soon as possible or the next business day if it is after hours.
ONLINE ENROLLMENT
You can enroll anytime between April 27-May 15, 2020.
Before clicking the Enroll Now button, please note the login and PIN information below and then review following steps.
LOGIN
Login: Your Employee ID or Social Security Number (no dashes)
PIN (first login only): The last four digits of your social and the last two digits of the year you were born (six digits total)
New PIN: The first time you log in you will be required to change to a new PIN. Please note your new PIN because you will use the new PIN from that point forward.
VIEW CURRENT BENEFITS
After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.
VIEW/ADD DEPENDENTS
Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.
BEGIN ELECTIONS
Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event.
Questions?
Technical Assistance:
If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523-8422 from 7 a.m. to 5 p.m. CST or email ffenroll@ffga.com.
