{"id":148,"date":"2018-04-12T16:41:53","date_gmt":"2018-04-12T16:41:53","guid":{"rendered":"http:\/\/ffbenefits.ffga.com\/elpasoisd-2\/?page_id=148"},"modified":"2025-10-21T20:25:13","modified_gmt":"2025-10-21T20:25:13","slug":"contacts","status":"publish","type":"page","link":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/contacts\/","title":{"rendered":"Contacts"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9tdkc-cf9de13056261dd2ab38ac70bec6f7da\">\n.flex_column.av-9tdkc-cf9de13056261dd2ab38ac70bec6f7da{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-9tdkc-cf9de13056261dd2ab38ac70bec6f7da av_one_third  avia-builder-el-0  el_before_av_one_third  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jvcqpxet-d7f472d34581c697bbf4d520dad5915c\">\n.iconbox.av-jvcqpxet-d7f472d34581c697bbf4d520dad5915c .iconbox_icon{\nbackground-color:#c42032;\n}\n<\/style>\n<article  class='iconbox iconbox_top av-jvcqpxet-d7f472d34581c697bbf4d520dad5915c  avia-builder-el-1  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Contact Us\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Contact Us<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p>Carrier contact information can be found under you current Plan Year Benefits Tab. For questions, contact Kim Dean at the EPISD Benefits office or your First Financial Account Manager, Frank Martinez. You can also email the El Paso ISD Support Team at <a href=\"mailto:FFC-ElPaso-ISD@ffga.com\" target=\"_blank\" rel=\"noopener\">FFC-ElPaso-ISD@ffga.com<\/a>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gy268c-3c57589c60a48e588802c5af336887e1\">\n.flex_column.av-gy268c-3c57589c60a48e588802c5af336887e1{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-gy268c-3c57589c60a48e588802c5af336887e1 av_one_third  avia-builder-el-2  el_after_av_one_third  el_before_av_one_third  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-jv8qxuzd-7373431ad4a0aeec38c5acf6d1c81f74 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div>\n<div class=\"span7 offset-mini3\">\n<div id=\"groupcontact\">\n<div class=\"clearfix left0 bottom10 box-nh grad\">\n<div class=\"row-fluid\">\n<div class=\"span5 offset1 bottom10\">\n<div style=\"text-align: center;\">\n<h3>Benefits Office Contact Information \u2013 El Paso ISD<\/h3>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"span5\"><\/div>\n<\/div>\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-jv8qxuzd-2-696e03e2995db42c60356e30c1087d8e '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div>\n<div class=\"span7 offset-mini3\">\n<div id=\"groupcontact\">\n<div class=\"clearfix left0 bottom10 box-nh grad\">\n<div class=\"row-fluid\">\n<div class=\"span5 offset1 bottom10\">\n<div style=\"text-align: center;\">Kim Dean<\/div>\n<div style=\"text-align: center;\">W: (915) 230-2060<\/div>\n<div style=\"text-align: center;\"><a href=\"mailto:kddean@episd.org\">kddean@episd.org<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row-fluid\">\n<div class=\"span5\">\n<div style=\"text-align: center;\"><\/div>\n<div style=\"text-align: center;\">1014 North Stanton<br \/>\nEl Paso, TX 79902<\/div>\n<\/div>\n<\/div>\n<\/div><\/section><\/p><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-he3b8k-c41d3765e6f164d37fcdfb7f7aa853f3\">\n.flex_column.av-he3b8k-c41d3765e6f164d37fcdfb7f7aa853f3{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-he3b8k-c41d3765e6f164d37fcdfb7f7aa853f3 av_one_third  avia-builder-el-5  el_after_av_one_third  el_before_av_hr  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-1pgzjw-e496dbbf9aab1ab3e05edb6d067ed479 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">Frank Martinez, Senior Account Administrator<\/h3>\n<h5 style=\"text-align: center;\">First Financial Group of America<\/h5>\n<p style=\"text-align: center;\">Cell: (915) 861-4706<\/p>\n<p style=\"text-align: center;\"><a href=\"mailto:frank.martinez@ffga.com\">frank.martinez@ffga.com<\/a><\/p>\n<p style=\"text-align: center;\">\n<\/div><\/section><br \/>\n<section  class='av_textblock_section av-1pgzjw-1-ffb3afc649b40178a3ba3ff4edc75bc8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: center;\">Rafael Chavez, Client Service Specialist<\/h3>\n<h5 style=\"text-align: center;\">First Financial Group of America<\/h5>\n<p style=\"text-align: center;\">Cell: (915) 820-8381<\/p>\n<p style=\"text-align: center;\"><a href=\"mailto:rafael.chavez@ffga.com\">rafael.chavez@ffga.com<\/a><\/p>\n<p style=\"text-align: center;\">\n<\/div><\/section><\/p><\/div>\n<div  class='hr av-8h350-4b81b1eea0d5273dc635d55b15d9e732 hr-default  avia-builder-el-8  el_after_av_one_third  el_before_av_one_third '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-epogmc-7b1f13db81cb2184e042e9d8e3d0f397\">\n.flex_column.av-epogmc-7b1f13db81cb2184e042e9d8e3d0f397{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-epogmc-7b1f13db81cb2184e042e9d8e3d0f397 av_one_third  avia-builder-el-9  el_after_av_hr  el_before_av_two_third  first flex_column_div av-animated-generic right-to-left av-zero-column-padding  '     ><article  class='iconbox iconbox_top av-y1e62-0e04be3e2bf7a91fd1e3275429e01933  avia-builder-el-10  avia-builder-el-no-sibling  main_color'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Questions?\"><div class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title '  itemprop=\"headline\" >Questions?<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><p><strong>Technical Questions:<\/strong><\/p>\n<p>If during your enrollment you experience technical difficulty or have trouble maneuvering through the enrollment process, please call our Enrollment Solutions Help Desk line at (855) 523\u20108422, 7am\u20105pm CST or contact by email at <a href=\"mailto:ffenroll@ffga.com\">ffenroll@ffga.com<\/a>.<\/p>\n<p><strong>Need Online Enrollment Assistance:<\/strong><\/p>\n<p>For questions regarding benefit plans or premiums, or to meet with an FFGA benefits representative in person, contact\u00a0 (800) 365-3860.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fxw2gk-e9d85fa764cd2acfdd52a108b02651f5\">\n.flex_column.av-fxw2gk-e9d85fa764cd2acfdd52a108b02651f5{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-fxw2gk-e9d85fa764cd2acfdd52a108b02651f5 av_two_third  avia-builder-el-11  el_after_av_one_third  avia-builder-el-last  flex_column_div av-animated-generic left-to-right av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xlzo-aca5c4834631f4d2f6b4fbfd505577ce\">\n#top .av-special-heading.av-xlzo-aca5c4834631f4d2f6b4fbfd505577ce{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-xlzo-aca5c4834631f4d2f6b4fbfd505577ce .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-xlzo-aca5c4834631f4d2f6b4fbfd505577ce .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-xlzo-aca5c4834631f4d2f6b4fbfd505577ce av-special-heading-h3  avia-builder-el-12  el_before_av_button_big  avia-builder-el-no-sibling '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Contact First Financial<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-13  el_after_av_heading  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jxz26oby-e7df2619a4915bb3e45d27cfbf0e1797\">\n#top #wrap_all .avia-button.av-jxz26oby-e7df2619a4915bb3e45d27cfbf0e1797{\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-jxz26oby-e7df2619a4915bb3e45d27cfbf0e1797:hover{\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-jxz26oby-e7df2619a4915bb3e45d27cfbf0e1797 .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top #wrap_all .avia-button.av-jxz26oby-e7df2619a4915bb3e45d27cfbf0e1797:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='mailto:FFC-ElPaso-ISD@ffga.com' class='avia-color-theme-color avia-button avia-button-fullwidth av-jxz26oby-e7df2619a4915bb3e45d27cfbf0e1797 avia-icon_select-yes-left-icon avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Contact Us\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Contact Us<\/span><div class='av-button-description av-button-description-below'><p>El Paso ISD Support Team<\/p>\n<\/div><span class='avia_button_background avia-button avia-button-fullwidth avia-color-theme-color'><\/span><\/a><\/div><\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-148","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/wp-json\/wp\/v2\/pages\/148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/wp-json\/wp\/v2\/comments?post=148"}],"version-history":[{"count":0,"href":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/wp-json\/wp\/v2\/pages\/148\/revisions"}],"wp:attachment":[{"href":"https:\/\/ffbenefits.ffga.com\/elpasoisd\/wp-json\/wp\/v2\/media?parent=148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}