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Insurance carrier contact information can be found under the benefits tab for your current plan year. For questions, contact either your benefits office or First Financial Account Manager.

COVID-19

ENROLLMENT ASSISTANCE CENTER INSTRUCTIONS:
Call 855-765-4473 and follow the prompts to be connected to your local First Financial branch office. Hours of operation are 8 a.m. to 5 p.m. (local time) Monday through Friday.

There is an option to leave a voice message for a representative to call you back. Phone calls will be returned as soon as possible or the next business day if it is after hours.

Benefits Office Contact Information – Rockwall ISD

Deborah Roberts, debbie.roberts@rockwallisd.org

1050 Williams St., Rockwall, TX 75087

Phone: (469) 698-7028

Sheri Stiles, Account Manager

First Financial Group of America

W: (800) 883-0007

sheri.stiles@ffga.com

Questions?

Technical Assistance:

If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523‐8422 from 7 a.m. to 5 p.m. CST or email techsupport@ffga.com.

Online Enrollment Assistance:

For questions about benefit plans, premiums or to meet with an FFGA representative in person, call (800) 883-0007.

Contact First Financial

Dallas/N. Texas Branch Office

Contact Us

Benefits Office Contact Information – Rockwall ISD

Sheri Stiles, Account Manager

First Financial Group of America

Questions?

Contact First Financial

Additional Resources & Notices

First Financial Group of America

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