How to Enroll
During open enrollment, your First Financial Account Manager will be available by Call Center on the days listed below to assist you with making your benefit elections. Benefit elections also may be made through FFGA’s online enrollment system FFenroll.
FFGA Call Center: 855-765-4473, Option 6 for Louisiana
Enroll Call Center
For assistance enrolling, please see the call center information and dates below.
FFGA Call Center: 855-765-4473, Option 6 for Louisiana
Questions?
Technical Assistance:
If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523‐8422 from 7 a.m. to 5 p.m. CST or email ffenroll@ffga.com.
Online Enrollment Assistance:
For questions about benefit plans, premiums or to meet with an FFGA representative in person, call 866-541-5096.
Enroll Online
Before clicking the FFenroll link at the bottom, please note the login and PIN information below and then review following steps.
LOGIN
Login: Your Employee ID or Social Security Number (no dashes)
PIN (first login only): The last four digits of your social and the last two digits of the year you were born (six digits total)
New PIN: The first time you log in you will be required to change to a new PIN. Please note your new PIN because you will use the new PIN from that point forward.
VIEW CURRENT BENEFITS
After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.
VIEW/ADD DEPENDENTS
Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.
BEGIN ELECTIONS
Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event.
How to Enroll Video
