How to Enroll

TWO WAYS TO ENROLL

During open enrollment, your First Financial Account Manager will be available to assist you with making your benefit elections. You can enroll on-site or through FFGA’s online enrollment system FFenroll. Online enrollment instructions can be found below.

Before you begin enrollment, please review your available benefits here.

2025 Benefit Book

On-site Enrollment

WHAT TO HAVE READY FOR YOUR ENROLLMENT MEETING:

Social Security number and birth dates for all dependents
Any status/life event or address changes
Questions about available benefits

ON-SITE ENROLLMENT SCHEDULE

Your FFGA representative will be on-site at your campus during your enrollment period. To view the campus schedule, click on the link below.

Enrollment Schedule

Online Enrollments

ONLINE ENROLLMENT INSTRUCTIONS:

Online enrollment is available 24/7 during the Open Enrollment period from Oct. 1-31, 2024. To log in, Sign into Lubbock ISD Google Chrome Account, Navigate to Lubbock ISD Links, choose Staff, then click on Benefits Enrollment (FFenroll).

Before clicking the FFenroll link at the bottom, please note the login and PIN information below and then review following steps.

LOGIN

Employee ID

- The Employee ID is either your social security number or your Employee ID.

- Instructions to access your initial Personal Identification Number (PIN) will be provided to you prior to open enrollment.
- Upon initial login, the PIN will be required to be changed.
- Remember your PIN as you will use this to sign your enrollment confirmation form and to login in the future.

VIEW CURRENT BENEFITS

After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.

VIEW/ADD DEPENDENTS

Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.

BEGIN ELECTIONS

Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the normal plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event. Annual/open enrollment is the time to determine if you need to make benefit changes and enroll accordingly.

USEFUL INFORMATION TO KNOW:

Contact First Financial at 855-523-8422 with any technical questions.
No changes will be allowed until annual enrollment (unless you have an IRS S125 approved event).
You must add dependents to the system—please bring dependent Social Security numbers and date of birth.

Questions?

Technical Assistance:

If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523‐8422 from 7 a.m. to 5 p.m. Central or email ffenroll@ffga.com.

Online Enrollment Assistance:

For questions about benefit plans, premiums or to meet with an FFGA representative in person, call (888) 580-8015.