Nelson County Public Schools
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How to Enroll

Open Enrollment

Open Enrollment for the October 1, 2024 – September 30, 2025 Plan Year has ended. Check back later for future Open Enrollment dates.

New Employees

New employees have 30 days to enroll in benefits outside of Open Enrollment*. Create a phone appointment with one of our Account Administrators to ask any benefits questions and enroll. Sign up for a phone appointment here: FFGANewHireBenefitsAppts.timetap.com.

*Exceptions to this rule must fall under the IRS Qualifying Mid-Year Event umbrella.

Qualifying Mid-Year Events

You cannot make changes to your benefit elections during the plan year unless the Benefits Office receives notification in writing within 31 days of a Qualifying Mid-Year Event (QME). If the Benefits Office is not notified within 31 days of a status change, no changes can be made until the next annual Open Enrollment period.

IRS-Specified Qualifying Mid-Year Events:

• Change in legal married status

• Change in number of dependents

• Termination or commencement of employment

• Dependent satisfies or ceases to satisfy dependent eligibility requirements

• Change in residence or worksite that affects eligibility for coverage

What You Need

WHAT TO HAVE READY FOR YOUR ENROLLMENT MEETING:
  • Social Security number and birth dates for all dependents
  • Any status/life event or address changes
  • Questions about available benefits

Questions?

Technical Assistance:

If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523‐8422 from 7 a.m. to 5 p.m. CST or email ffenroll@ffga.com.

Online Enrollment Assistance:

For questions about benefit plans, premiums or to meet with an FFGA representative in person, call (800) 924-3539.

Enroll Online

Before clicking the FFenroll link at the bottom, please note the login and PIN information below and then review following steps.

LOGIN

Login: Your Employee ID or Social Security Number (no dashes)

PIN (first login only): The last four digits of your social and the last two digits of the year you were born (six digits total)

New PIN: The first time you log in you will be required to change to a new PIN. Please note your new PIN because you will use the new PIN from that point forward.

VIEW CURRENT BENEFITS

After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.

VIEW/ADD DEPENDENTS

Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.

BEGIN ELECTIONS

Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event.

Enroll Now

Additional Resources & Notices

  • Common Benefit Terms

First Financial Group of America

1601 S. College Road, Suite 201, Wilmington, NC 28403

Email Us:  Click here
Phone: 800-924-3539
Local Phone: 910-792-1422

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