Northampton County Public Schools
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How to Enroll

During open enrollment, your FFGA Account Manager will be available to assist you with making your benefit elections. There are three ways to enroll: on-site, online or via phone appointment. If you have any issues scheduling your appointment, please email us at easternregion@ffga.com.

Enroll On-site

Manual sign-in sheets will be provided for in-person enrollment. Please have the following items ready for your enrollment meeting:

  • Photo ID
  • Social Security number and birth dates for all dependents
  • Any status/life event or address changes
  • Questions about available benefits

Phone Enrollments

To schedule a phone appointment for Open Enrollment, click the link below.

Click Here to Schedule Your Open Enrollment Phone Appointment!

Your FFGA Account Representative will call you at the date and time you choose.

Questions?

Online Enrollment:

If you experience technical difficulty or have trouble maneuvering through the online enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523-8422 from 7 a.m. to 5 p.m. CST or email ffenroll@ffga.com.

General Enrollment Assistance:

If you have any issues scheduling your appointment or questions about enrollment, contact your dedicated FFGA team at easternregion@ffga.com.

Enroll Online

Before clicking the FFenroll link at the bottom, please note the login and PIN information below and then review following steps.

LOGIN

Login: Your Employee ID or Social Security Number (no dashes)

PIN (first login only): The last four digits of your social and the last two digits of the year you were born (six digits total)

New PIN: The first time you log in you will be required to change to a new PIN. Please note your new PIN because you will use the new PIN from that point forward.

VIEW CURRENT BENEFITS

After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.

VIEW/ADD DEPENDENTS

Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.

BEGIN ELECTIONS

Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event.

Enroll Now

How to Enroll Guide

How to Enroll Video

Additional Resources & Notices

  • Common Benefit Terms

First Financial Group of America

1601 S. College Road, Suite 201, Wilmington, NC 28403

Email Us:  Click here
Phone: 800-924-3539
Local Phone: 910-792-1422

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