Before clicking the red Enroll Now button, please note the login and PIN information below and then review following steps.
Login: Your Employee ID or Social Security Number (no dashes)
PIN (first login only): The last four digits of your social and the last two digits of the year you were born (six digits total)
New PIN: The first time you log in you will be required to change to a new PIN. Please note your new PIN because you will use the new PIN from that point forward.
After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.
Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.
Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event.
Enroll by Phone!
ENROLLMENT ASSISTANCE CENTER INSTRUCTIONS
Call 855-765-4473, Option 3 be connected to your local First Financial branch office. Hours of operation are 8 a.m. to 5 p.m. (local time) Monday through Friday. There is an option to leave a voice message for a representative to call you back. Phone calls will be returned as soon as possible or the next business day if it is after hours.
Online Enrollment Assistance
Still have questions regarding the enrollment process or benefits? Please contact your First Financial Account Manager, Curtis Grant at 281.734.5397 curtis.grant@ffga.com
Technical Assistance:
If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523‐8422 from 7 a.m. to 5 p.m. CST or email ffenroll@ffga.com
16945 Northchase Drive, Ste. 1800, Houston, TX 77060
Email Us: Click here
Phone: 800-523-8422
Local Phone: 281-847-8422
Fax: 281-847-8424
