Contact Us
Carrier contact information can be found under you current Plan Year Benefits Tab. For questions, contact Kim Dean at the EPISD Benefits office or your First Financial Account Manager, Frank Martinez. You can also email the El Paso ISD Support Team at FFC-ElPaso-ISD@ffga.com.
Benefits Office Contact Information – El Paso ISD
El Paso, TX 79902
Frank Martinez, Senior Account Administrator
First Financial Group of America
Cell: (915) 861-4706
Michaela Schmidt, Client Service Specialist
First Financial Group of America
Cell: (915) 219-2786
Questions?
Technical Questions:
If during your enrollment you experience technical difficulty or have trouble maneuvering through the enrollment process, please call our Enrollment Solutions Help Desk line at (855) 523‐8422, 7am‐5pm CST or contact by email at ffenroll@ffga.com.
Need Online Enrollment Assistance:
For questions regarding benefit plans or premiums, or to meet with an FFGA benefits representative in person, contact (800) 365-3860.
