Contact Us

Insurance carrier contact information can be found under the benefits tab for your current plan year. For questions, contact either your benefits office or First Financial Account Manager.

COVID-19

ENROLLMENT ASSISTANCE CENTER INSTRUCTIONS:
Call 855-765-4473 and follow the prompts to be connected to your local First Financial branch office. Hours of operation are 8 a.m. to 5 p.m. (local time) Monday through Friday.

There is an option to leave a voice message for a representative to call you back. Phone calls will be returned as soon as possible or the next business day if it is after hours.

Benefits Office Contact Information – Rockwall ISD

Deborah Roberts, debbie.roberts@rockwallisd.org

1050 Williams St., Rockwall, TX 75087

Phone: (469) 698-7028

Sheri Stiles, Account Manager

First Financial Group of America

W: (800) 883-0007

sheri.stiles@ffga.com

Questions?

Technical Assistance:

If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at (855) 523‐8422 from 7 a.m. to 5 p.m. CST or email techsupport@ffga.com.

Online Enrollment Assistance:

For questions about benefit plans, premiums or to meet with an FFGA representative in person, call (800) 883-0007.

Contact First Financial

Dallas/N. Texas Branch Office