During open enrollment, your First Financial Account Manager will be on-site to assist you with making your benefit elections. Benefit elections also may be made through FFGA’s online enrollment system FFenroll.
Technical Assistance: If you experience technical difficulty or have trouble maneuvering through the enrollment process, please call the FFGA Enrollment Solutions Help Desk line at 855-523‐8422 from 7 a.m. to 5 p.m. CST or email [email protected]. Online Enrollment Assistance: For questions about benefit plans or premiums, call 800-883-0007.
Before clicking the FFenroll link at the bottom, please note the login and PIN information below and then review following steps.
If you have trouble logging in or forgotten your password, please use the Forgot Password? link to reset your password. If your account has been locked out due to too many failed attempts, please contact the FFGA Help Desk at 855-523-8422. For questions about benefit plans, premiums or to meet with an FFGA representative in person, call 800-883-0007.
After logging in, you will arrive at the welcome screen. Your current benefits and premium deductions will be listed on this screen.
Click next to view your dependents. It is very important to make sure the social security numbers and birth dates listed are correct. If you plan to add dependents, you will need to enter their social security numbers and birth dates.
Click next again to begin making your benefit elections. Remember, no changes to your elections can be made during the plan year unless you have either a qualified mid-year change under Section 125 or a special enrollment event.
